
Just Culture Conduct Course for Healthcare Managers and Influencers
Course access for 1 year to continually refine and reinforce your evolving expertise as a Just Culture leader
A 20-question knowledge validation post-test
As a result of active participation in this training module, learners will:
- Identify Just Culture as a system of workplace accountability and justice that drives psychological safety and measurable improvement.
- Describe the role of organizational mission and values in responding to conduct breaches in a Just Culture.
- Describe the rationale for suspending outcome when evaluating conduct in a Just Culture.
- List five categories of errors and choices that should be anticipated and managed in the workplace and the recommended organizational response to each.
- Differentiate effective coaching conversations from other verbal encounters (e.g., education; verbal counseling; written warnings).
- List five standard questions to ask when evaluating conduct that poses an unacceptable threat to one or more organizational values.
- Apply findings from the five-question threshold investigation to investigate conduct breaches.
- Discuss how system design and management of errors and choices contribute to higher reliability.
- Use pathways in the Just Culture algorithms to evaluate and respond to single conduct breaches in complex healthcare environments.
- Describe management of repetitive conduct breaches in a Just Culture.
A printed copy of the Just Culture Algorithm v6.
8 Learning Modules with the ability start/stop the course on demand.
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Just Culture Conduct Course for Healthcare Managers and Influencers
Sale price$149.00
Regular price