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Patient Safety Advisory Services

Healthcare is complex. Challenges persist.

Let's think differently.

Transforming Healthcare Safety from the Inside Out

At ECRI, we believe safe, reliable care should be a universal standard—delivered every time, everywhere. Yet in today’s complex healthcare environments, safety efforts are often fragmented, reactive, and difficult to sustain. That’s why we created SafeSystemSM Solutions: a transformative framework that helps healthcare organizations build resilient, system-wide safety infrastructures—protecting patients, supporting clinicians, and driving progress toward total systems safety.

A System-Based Approach to Safer Care

Grounded in systems thinking, human-centered design, and decades of evidence-based expertise, SafeSystem Solutions go beyond surface-level fixes. We help organizations embed safety into their culture, operations, and decision-making—creating systems that are: 

  • Effective at reducing harm  
  • Reliable in high-pressure environments  
  • Resilient in the face of change  

The result? Improved outcomes, elevated well-being, and a measurable reduction in preventable harm. 

Why ECRI?

Independent, Evidence-Based Expertise 

As a nonprofit, ECRI offers unbiased, vendor-free guidance rooted in advanced safety science and decades of impact. Our recommendations are always focused on what matters most: improving patient safety and system reliability. 

Data-Driven Clinical & Technical Expertise

Advanced Safety Science

Collaborative Expert Network

Unmatched Independence

Delivering Measurable Impact

ECRI doesn’t just consult—we transform. We work side-by-side with your teams to build safer systems that respond to the realities of modern healthcare. Our approach is collaborative, comprehensive, and designed for lasting improvement.

Total estimated cost of all patient safety events in our database (2019-2024)*

$6,000,000,000

*Based on averages derived from AHRQ data

Anchored in safety science, human factors engineering, and health equity, our proactive systems approach integrates safety-related processes like infection prevention, medication management, and device and technology safety.

Clinically-Informed Human Factors Engineering

ECRI is the only nonprofit, independent safety organization with formally trained human factors engineers with over 125 years of combined experience across military, transportation, aerospace, academic, and healthcare domains.

Leveraging this vast hands-on expertise, our team applies proven evidence-based methods to improve safety at every point in your health system, creating the foundation required to achieve total systems safety.

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Infection Prevention & Control

Our multidisciplinary team of certified (CIC) infection preventionists and epidemiologists harness their decades of invaluable frontline experience and the industry's most current, evidence-based practices to help organizations like yours reduce healthcare-associated infections, address gaps related to the sterilization of medical equipment, improve infection prevention and control plans, and mitigate and control outbreaks.

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Medication Safety

As the first nonprofit organization dedicated to the promotion of safe medication practices, the Institute for Safe Medication Practices (ISMP) has been a global leader in medication safety for over 30 years.

With ISMP’s extensive experience in the systems-based causes of medication errors, our team is uniquely positioned to work confidentially and objectively to help you maximize success with current medication safety initiatives.

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Just Culture

Transform your organization by fostering fairness, accountability, and proactive risk management. Through ECRI’s system-based approach, just culture integrates human factors engineering and evidence-based methodologies to deliver safer and more equitable care. By addressing events independently of outcomes and ensuring that responses are consistent regardless of harm, organizations can create an environment where learning thrives. The Just Culture Company goes beyond traditional training programs, helping organizations deploy a balanced system of accountability between employees and the organization itself.

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Patient Safety Organization

Designated a Patient Safety Organization (PSO) by the US Department of Health and Human Services since 2008, the ECRI and the ISMP PSO helps drive improvements in patient safety by working with organizations and stakeholders across all care settings. Our experts collaborate with your clinical and safety teams, using healthcare’s largest adverse event dataset, expert insights, best practices, and actionable tools to minimize preventable harm, upgrade clinical and safety protocols, and nurture a culture committed to upholding the highest standards of patient safety.

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Device Safety

As the sole independent medical device testing laboratory globally, our team performs hands-on rigorous testing and evaluation of devices to deliver trustworthy insights into the safest and most cost-effective medical devices on the market. No other private sector organization in North America assumes this responsibility or provides this level of information and assurance.

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Enabling safety. Elevating well-being. Reducing preventable harm.

ECRI is the trusted authority in patient safety. With proven expertise and proprietary safety data, we deliver more than temporary fixes—we enable enduring transformation. Our solutions reduce harm, elevate well-being, and sustain progress over time.

Are You Ready to Be the Change?

Preventable harm is not inevitable. Together, we can build a healthcare system where patients are protected, caregivers are supported, and safety is woven into every layer of care.

Implement evidence and science-based education and training

Enabling safety. Elevating well-being. Reducing preventable harm.

Let's get started.

Empowering Healthcare Leaders

“With consistent encouragement from ECRI, a safety initiative was adopted to take a candid snapshot of our institution’s current safety status, identify areas for improvement, and develop targeted action plans based on findings.”

— Padmaja Upadya, MD,
CMO and Patient Safety Officer
St. Joseph’s Health

Costly MRI Malfunctions Eliminated

Top 10 Patient Safety Concerns 2025

Is Your Organization Still Punishing Human Error?

More Ways We Help

Clinical Evidence Assessment

Enhance insights and decisions on new, emerging, and existing technologies with independent evidence analysis.

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Recall Management

Ensure the removal of harmful products before they reach the patient with automated recall management software.

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Healthcare Incident Investigation and Technology Consulting

Conduct scientific clinical incident investigations with independent technology experts.

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Wound Care Toolkit

Equips healthcare providers with the independent, evidence-based insights needed to make informed, cost-effective wound care decisions.

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