Human Factors Engineering: Systems Thinking to Enhance Patient Safety
During this training, ECRI’s human factors engineers will provide the foundational knowledge to understand and conduct proactive assessments and reactive near miss and adverse event analyses from a true systems perspective. After learning the model of healthcare as a complex sociotechnical system, participants will be taught techniques to analyze the system component parts and understand the component interactions. They will learn how to develop solutions from a human-centered systems perspective for solutions that support the work of healthcare professionals. Finally, participants will be taught stakeholder engagement techniques to make implementation of solutions manageable and successful.
March 25 & 26, 2026
- Day 1: 9:00am - 4:00pm
- Day 2: 9:00am - 3:00pm
- In-person; Chicago, IL
July 27-31, 2026
- 10:00 AM ET - 12:30 PM ET, with break from 11:15 AM to 11:30 AM
- Virtual
November 9-13, 2026
- 10:00 AM ET - 12:30 PM ET, with break from 11:15 AM to 11:30 AM
- Virtual
This course is also available to be taught at a location of your choice with a minimum enrollment of 20 and a maximum enrollment of 24 attendees.
Leadership, management, risk managers, quality and safety leaders, process improvement
Beginner to Competent
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Application will be made as courses are scheduled.
Registration cancellations must be in writing and sent to Client Services at clientservices@ecri.org. Cancellation requests must be made at least 72 hours before the start date of the training. Each registrant who submits a cancellation request at least 72 hours before the start date of the scheduled training will receive a full refund less a $100 administrative fee.
No refunds will be issued for cancellations received less than 72 hours before the start date of the training. If a registrant plans to send someone else in their place, the registrant must notify ECRI before the date of the training. If ECRI must change the training date and a registrant is no longer able to attend, ECRI will refund the full amount of the registration fee.
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