Incident Identification and Notifications in Aging Services: A Systems Thinking Approach

Strengthening incident management in aging services starts long before an investigation begins. Yet, many organizations overlook the crucial first steps—prompt identification, immediate care, accur...

Aging Services White Paper

Mismatched Needs and Services Can Lead to Harm Processes for preadmission, admission, discharge, and transition in care are at the very heart of every provider organization. These daily activit...

White Paper | Operationalizing High Reliability in Aging Services through Systems Safety

Download your complimentary copy now to learn how to build the HRO framework in aging services organizations. Healthcare leaders know that building a high reliability organization protects patient ...

Leveraging Quality Assurance and Performance Improvement for High Reliability in Aging Services

Download your free copy of the White Paper Long-term care facilities that participate in Medicare and Medicaid are required to establish a quality assurance and performance improvement (QAPI) progr...

White Paper | Responsive Staffing and Scheduling in Aging Services

Learn how to implement a responsive staffing model that is stable, flexible, and responsive to the organization’s needs Continuity of care is highly dependent on continuity of staffing and scheduli...

Outbreak Response in Aging Services: Cohort Unit Design

Download our white paper During an outbreak, cohorting can be an effective approach to preventing and controlling the spread of infection. Although effective cohorting practices for a given infecti...

Readiness Can Help Minimize Harm

Download a free copy of the aging services white paper When an incident occurs in aging services, the very first steps taken—including identifying the incident, caring for the people affected, maki...

Emergency Preparedness and Response in Aging Services

Download a free copy of the Aging Services White Paper on epidemics, pandemics, and outbreak response In its broadest sense, effectiveness is dependent on the degree to which all stakeholders—n...